AppleCare Products

Extend your Apple device coverage for up to 3 years and enjoy exceptional service and support from the knowledgeable experts who understand your Apple products inside out.

AppleCare Protection for Mac

Service and Support available for your Mac

Enjoy three more years of peace of mind when you buy the AppleCare Protection Plan for your Mac.

One Stop for Support

Get direct, one-stop access to Apple’s award-winning technical support for questions about your Mac, macOS, and Apple-branded applications such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote, and more.

Hardware Coverage

Hardware Coverage includes the following:

  • Your Mac computer
  • Battery*
  • Included accessories such as the power adapter
  • Apple memory (RAM)
  • Apple USB SuperDrive

Software Support

Get direct access to Apple experts for questions or support on a wide range of topics, including:

  • Using macOS and iCloud
  • Quick how-tos about Apple-branded applications
  • Connecting to printers and wireless networks

AppleCare Protection for iPad

Service and Support available for your iPad

Enjoy two more years of peace of mind when you buy the AppleCare Protection Plan for your iPad.

Hardware Coverage

Hardware Coverage includes the following:

  • Your iPad
  • Battery*
  • Included USB cable and power adapter
  • Apple memory (RAM)
  • Apple USB SuperDrive

Software Support

Get direct access to Apple experts for questions or support on a wide range of topics, including:

  • Using iOS and iCloud
  • Quick how-tos about Apple-branded applications
  • Connecting to printers and wireless networks

AppleCare Protection for Apple TV

Service and Support available for your Apple TV

Enjoy three more years of peace of mind when you buy the AppleCare Protection Plan for your Apple TV.

One Stop for Support

Get direct, one-stop access to Apple’s award-winning technical support for questions about tvOS, iCloud, AirPlay, and more.

Hardware Coverage

Get global repair coverage for your Apple TV. Service coverage includes the following:

  • Your Apple TV
  • Included Apple TV
  • Remote and power cord

Software Support

Ask Apple experts about connection support and more.

How to Avail

  1. Purchase the AppleCare Protection Plan with your new device.
  2. Or buy it within 12 months of your purchase or by calling the numbers below. Please provide your serial number.
  3. Contact Apple for support and service at 1-800-1441-0234 (PLDT and Smart Communications), 1-800-8908-8277 (Globe).

*The toll-free phone numbers are for landlines. You may be charged when calling from a mobile phone. This number may not be accessible for some mobile networks. Contact your network provider for more information.